E-COMMERCE MANAGER JOBS

E-COMMERCE MANAGER

Are you a dynamic leader with a passion for online retail? Join us as an E-Commerce Manager and drive the growth and success of our e-commerce operations. If you're strategic, customer-focused, and have a knack for driving sales in the digital landscape, we want you to be a part of our team.

Responsibilities:

E-Commerce Strategy Development:

• Develop and implement a comprehensive e-commerce strategy aligned with business goals.
• Identify market trends, customer preferences, and emerging technologies to stay competitive.

Online Store Management:

• Oversee the day-to-day operations of our e-commerce platform.
• Ensure a seamless online shopping experience, from product selection to checkout.
• Monitor product listings, pricing, and inventory to meet customer demands.

Sales and Conversion Optimisation:

• Drive strategies to increase website traffic, engagement, and conversion rates.
• Analyse user behaviour and data to identify opportunities for improvement.
• Implement A/B testing and optimisation tactics to enhance the online shopping journey.

Customer Experience Enhancement:

• Create a user-centric shopping experience that delights and retains customers.
• Address customer inquiries, concerns, and feedback to ensure exceptional service.
• Implement personalised recommendations and improvements to enhance satisfaction.

Marketing and Promotions:

• Collaborate with marketing teams to create and execute e-commerce campaigns.
• Plan and execute online promotions, sales events, and product launches.
• Leverage digital marketing channels to expand e-commerce reach.

Data Analysis and Reporting:

• Analyse e-commerce performance metrics, track KPIs, and derive insights.
• Use data-driven insights to refine strategies and make informed decisions.
• Generate regular reports to showcase sales trends, customer behaviour, and ROI.

Inventory and Fulfilment Management:

• Manage inventory levels, order fulfilment, and supply chain coordination.
• Work with suppliers and logistics partners to ensure timely delivery.
• Implement strategies to optimise inventory turnover and prevent stockouts.

Technical Oversight:

• Collaborate with IT teams to ensure the functionality and security of the e-commerce platform.
• Address technical issues and enhance website performance as needed.
• Stay updated on e-commerce technologies and implement relevant enhancements.

Team Leadership and Development:

• Lead and inspire the e-commerce team, setting clear goals and expectations.
• Provide mentorship, feedback, and growth opportunities to team members.
• Foster a collaborative and innovative team culture that drives excellence.

Qualifications:

• E-commerce enthusiast: A Bachelor's degree in marketing, business, or a related field.
• E-commerce mastery: Proven experience in managing e-commerce operations and strategy.
• Customer-focused: Dedication to delivering exceptional online shopping experiences.
• Strategic thinker: Ability to formulate and execute e-commerce growth strategies.
• Conversion optimisation: Success in improving conversion rates and driving sales growth.
• Data-driven: Proficiency in data analysis to inform decision-making and strategy.
• Tech-savvy: Familiarity with e-commerce platforms and technical considerations.
• Leadership excellence: Strong leadership skills with a focus on team motivation and development.
• Trend-aware: Stay updated on e-commerce industry trends and innovations.

This is an example of one of the expert roles the team at S2M have placed previously. If you too are looking for CEO job opportunities in Sydney, Brisbane, Melbourne or any other Australian city, simply register your resume with S2M.

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